How do I request an extension?
How do I request an extension?
Log in to your dashboard and go to Repayment.
Click How to Extend the Due Date on the right-hand side.
To view your outstanding orders or previous extension requests, select Outstanding Extensions.
If needed, you can export your orders by clicking Export to XLSX.
All extension requests are subject to Comfi's review and approval.
Extension Process
Extension Process
Select the repayment(s) you would like to extend.
If a repayment is not eligible for extension, expand the repayment details and hover over the tooltip to view the reason.
Tick the box to accept the Terms & Conditions.
Click Confirm.
Pay the extension fee using a debit or credit card.
If you choose to pay by bank transfer, please send us the proof of payment so we can process your request.
If you need any assistance, feel free to contact our team.